At Hellstar Hoodie Collection, we strive to deliver your orders promptly and efficiently. This Shipping Policy outlines our shipping procedures, costs, and delivery timelines.

Order Processing

  • Processing Time: Orders are processed within 1-3 business days after payment confirmation.
  • Custom Orders: For custom or personalized items, processing may take longer. Specific timelines will be communicated at the time of purchase.

Shipping Methods and Costs

  • Standard Shipping: Delivery within 7-14 business days. Shipping costs are calculated at checkout based on your location and order weight.
  • Expedited Shipping: Faster delivery options are available at an additional cost, calculated at checkout.
  • Free Shipping: Orders over $250 qualify for free standard shipping.

International Shipping

  • Availability: We ship to select international destinations. Shipping costs and delivery times vary by location and will be calculated at checkout.
  • Duties and Taxes: International orders may be subject to customs duties and taxes, which are the responsibility of the customer.

Order Tracking

  • Once your order is shipped, you will receive a confirmation email with tracking information.
  • You can track your order status through the provided link or by logging into your account on our website.

Delivery Issues

  • Incorrect Addresses: Please ensure your shipping address is correct. We are not responsible for orders delivered to incorrect or outdated addresses.
  • Lost or Damaged Packages: If your package is lost or arrives damaged, contact us immediately at support@hellstarhoodiecollection.com for assistance.

Shipping Restrictions

  • Certain products may have shipping restrictions due to size, weight, or destination regulations.
  • We do not ship to P.O. Boxes or APO/FPO addresses.

Contact Us

For any questions or concerns regarding shipping, please contact us at:

Hellstar Hoodie Collection Email: support@hellstarhoodiecollection.com

By placing an order with Hellstar Hoodie Collection, you agree to the terms outlined in this Shipping Policy.